Privacy Policy

Last Updated: March 29, 2026

This Privacy Policy describes how orofera (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identity Data: Name, billing address, shipping address.

  • Contact Data: Email address and phone number.

  • Financial Data: Payment information (including credit card numbers). Note: Payment processing is handled by secure third-party providers (e.g., PayPal/Stripe).

  • Technical Data: Device info, log files, and web beacons.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you;

  • Screen our orders for potential risk or fraud;

  • Provide you with information or advertising relating to our skincare products and services (when in line with the preferences you have shared with us).

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify/Platform: We use Shopify (or your specific platform) to power our online store.

  • Google Analytics: To help us understand how our customers use the Site.

  • Compliance: We may also share your Personal Information to comply with applicable laws and regulations.

4. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. YOUR RIGHTS (GDPR & CCPA)

  • If you are a European resident: You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

  • If you are a California resident: Under the CCPA, you have the right to know what personal data is being collected and to opt-out of the "sale" of your personal information (though we do not sell your data for profit).

6. COOKIES AND TRACKING

We use cookies to enhance your shopping experience, remember your cart, and analyze our traffic. You can choose to disable cookies through your individual browser settings.

7. MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children.

8. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

9. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

  • Brand: Orofera

  • Email: service@orofera.com

  • Phone: (+1) 253-402-2711

  • Address: 2381 ZANKER ROAD SUITE 150, SAN JOSE, CA 95131, USA